The brand is located in New York City, with the designer concepting and designing each piece in our Lower East Side studio.

Our jewelry is produced among a group carefully chosen partners located both locally and globally, with a selection of key pieces being made by hand in our New York City Studio.

Our brand was born from the sourcing and exclusive use of upcycled materials. As our company has grown, we've scaled with intention - working with Responsible Jewelry Council–certified partners and incorporating recycled metals and materials across our manufacturing. The packaging materials for products shipped from our web store are fully recyclable.

Our full collection is available online at LauraLombardi.com, with select styles carried by specialty retailers around the world. You can view our list of stockists here.

We also welcome you to explore our entire collection in person at our NYC Showroom, located at 16 Clinton Street, New York, NY 10002. Learn more about our showroom here.

To ensure the authenticity of your jewelry, we advise purchasing exclusively through our website or from the retail partners listed on our Stockist page.

If your preferred size isn’t shown, we may be able to accommodate a custom adjustment.

Kindly email us at shop@lauralombardi.com with the style name and your desired size, and we’ll be in touch with available options.

We invite you to join our newsletter to be among the first to hear about new releases, upcoming sales, and special updates from the studio.

To sign up, click here.

Need further assistance? Feel free to reach out at shop@lauralombardi.com or give our showroom a call at (718) 213-8847.

We work with a considered range of materials across our core collection, including recycled brass, sterling silver, 14k gold-plated brass, and platinum or rhodium-plated brass.

For the specific composition of each piece, please refer to the 'Materials' section on its product page.To learn more, please visit our Materials & Care page.

Our fine collection is crafted in solid 14k yellow and white gold and features a selection of precious and semi-precious stones, including cabochon, blue sapphire, and garnet. Our white gold styles are enhanced with a high-quality rhodium finish for a brilliant, lasting luster.

For more information on our fine materials, visit our Materials & Care page.

The materials used in our Core collection are nickel-free and generally well-suited for those with skin sensitivities. Earrings are designed with comfort in mind and feature posts made from 14k gold fill, sterling silver, or surgical steel.

Our Fine collection is also considered nickel free. While our 14k white gold pieces may contain trace amounts of nickel, they are typically well-tolerated by those with sensitivities.

Please note that brass is an alloy primarily composed of copper and other metals. Additionally, select pieces incorporate vintage or upcycled components, which may have limited material traceability.

Our jewelry is intended for adult wear only.

To maintain the appearance of your brass, sterling silver, and plated jewelry, avoid exposure to water, sweat, and chemicals such as those found in perfume or lotion.

To clean your brass and sterling silver jewelry, you may polish with a polishing cloth. Plated and solid gold materials can be gently wiped clean with a soft microber cloth between wears. Refrain from using polishing materials on plated jewelry, as it can remove the plated finish.

For more information on caring for your Laura Lombardi jewelry, please visit our Materials and Care Page.

Solid 14k gold pieces may be worn day and night, including while showering or swimming. To preserve their longevity, avoid exposure to chlorine and household cleaners. Gently wipe with a soft cloth to polish.

For gemstone-set items, remove before swimming, cleaning, or exercising to protect the stones. Clean with warm, soapy water and a soft toothbrush.

Both brass and sterling silver may develop a natural patina over time. To preserve their original finish, we recommend regular polishing. You may find our professional-grade polishing kit available for purchase here.

For plated jewelry that has dulled, we are pleased to offer re-plating services. Please visit our Repairs page and submit the inquiry form, linked here, to learn more.

We are pleased to offer repair services for Laura Lombardi pieces purchased through our website, showroom, or authorized third parties. To submit a repair request, please visit our Repairs page.

All in-stock orders are packaged and shipped within 1–2 business days.

For pre-order or made-to-order items, please check the product page for the estimated shipping date.

Please contact us promptly at shop@lauralombardi.com to inform us of any changes to your order. Although we make every effort to accommodate modifications, we cannot guarantee changes once an order has been placed.

In-store pickup is available at our NYC Showroom, located at 16 Clinton Street. To opt for this service, please select “Pickup in Store” during checkout under delivery options.

For more information regarding our NYC Store & in store pickup, click here.

Our jewelry is delivered in a branded cloth pouch, enclosed in a secure envelope with accompanying brand materials.

Branded gift boxes are available by special request. Please email shop@lauralombardi.com prior to placing your order to coordinate.

Gift wrapping is available by special request for a small service fee. Please email shop@lauralombardi.com prior to placing your order to coordinate.

We do not authorize purchases on this website for re-sale. To become an approved retailer, please contact us at sales@lauralombardi.com.

We are pleased to offer shipping across the US as well as to most global destinations.

For more information on shipping locations, please visit our Shipping page.

We offer both USPS First Class Mail and USPS Priority Mail services for domestic (US) orders, and USPS First Class International Mail and Fedex Economy International for service overseas. Estimated delivery times are as follows:

• USPS First Class Mail (US): 7 - 10 business days

• USPS Priority Mail (US) 2 - 3 business days

• USPS First Class International: 14 - 21 business days

• FedEx Economy International: 7 - 14 business days

International delivery times are approximate and may be subject to delays due to customs clearance.

Expedited shipping options are available upon request.

Kindly email shop@lauralombardi.com prior to placing your order with your shipping details and required delivery date, and we’ll provide the best available solutions.

To ensure a safe delivery of your order, all orders exceeding $1000 in value will require signature upon delivery.

We’re pleased to partner with Route Insurance to offer shipping protection for all orders placed on LauraLombardi.com. This optional coverage is pre-selected at checkout, and we highly recommend keeping it in your order to safeguard against loss, theft, or damage. Please note that we are unable to assume responsibility for uninsured packages.

For more information, visit our Shipping page.

If Route Package Protection was selected at checkout, you may file a claim directly at claims.route.com using your order number and email address.

If Route was not added to your order, we’re unfortunately unable to offer coverage for lost or undelivered packages. For any additional questions, please reach out to us at shop@lauralombardi.com.

Import duties and taxes are not included in the order total or shipping cost, with the exception of UK orders valued under £135. These fees will be determined by your local customs office and, if applicable, will be due upon delivery. We understand this process can be unpredictable and appreciate your patience and understanding.

USPS tracking may pause once your package leaves the U.S. After clearing customs, your order is processed by your local postal service, who may provide the most current tracking updates. We recommend checking their website with your USPS tracking number.

While we do offer shipping to freight forwarding services, please note we are unable to reimburse lost or damaged packages shipped through this service.

Items purchased on LauraLombardi.com are eligible for exchange or store credit within 15 days of receipt.

Items from our Archive Sale, Fine collection, AMS x LL collection, sample sale items, made to order items, or custom, altered, or personalized items are final sale and ineligible for exchange. Such items will be marked accordingly on their product pages.

To initiate a return, please visit our Returns & Exchanges page.

As a small, independently owned and operated business, we have made a conscious decision to offer exchanges and store credit in lieu of refunds, allowing us to uphold our commitment to quality and individualized service. We thank you for your understanding and support.

Orders placed during promotional periods, including our Holiday sale, are eligible for exchange or store credit in accordance with our standard return policy.

Items from the Archive Sale collection are final sale and excluded from this policy. Final sale items are clearly identified on their respective product pages.

Returns for Laura Lombardi items purchased via third-party retailers are managed exclusively by those retailers. Kindly contact the original point of purchase to arrange a return.